Frequently Asked Questions Have questions about how we work and what you get? We’ve got all the answers you need.

  • What does “unlimited graphic design” mean?

    "Unlimited Graphic Design" in Clesta means that you can make many requests and revisions as you wish and our team will work on them as fast as possible.

    Once your submission is done, your request will be reviewed by the dedicated project manager, to make sure that, we have all the details needed. Then it will be assigned to the designed team that works exclusively on your request.

    Automatically, your request gets completed based on your submission order. But in case if you ever want to change your order or prioritize your task, you can easily do so just by letting the Project Manager know about your preferences.

    Generally, you will receive minimum 1-3 designs per business day, to review. This applies to, Social media posts, Web banners, Single-sided Print Designs.

    If you have any complicated design requests, you will be notified about the duration to complete it. The more we work together, the better we know your brand and your vision. The process of review and revision will get much faster. Just by paying our flat monthly fee, you will get unlimited design projects completed for your business.

  • Who is Clesta for?

    • Digital Marketing Agency
    • Advertising Agency
    • E-Commerce and Retail Shops
    • Service Centers
    • Spas & Salons
    • Affiliate Marketers
    • Printing Companies
    • Restaurants
    • Law Firms
    • Educational Institutions
    • Charities
    • Real Estate Agents
    • Mortgage Agents
    • Insurance Agents
    • Marketing Agencies
    • Social Media Managers
    • Business Development Managers
    • Ecommerce Merchants

  • How much is the service?

    $299 per month. Now, Get it for just $199 Per Month!

    Sign up with just 3 steps, No set-up fee, No contracts

    No hiring complications. Anytime cancellation

  • Who works on my requests?

    Your design team includes 1 Project Manager and 3 Designers, who specialize in different areas, so they can fulfill any request. As per your need, your design request is assigned to the best-suited designer by your project manager. Once that request is completed, move on to your next request. Clesta gives you high quality designs, with fast turnarounds for just one flat monthly rate. Every design you request will be provided with the unlimited revisions and source files.

  • What are Clesta’s business hours?

    Depending on the region you will be assigned to a team that will be online during the business hours listed below, between Monday to Friday. If your country isn’t listed below, no worries! You will be assigned to a team which offers the best coverage for you.

    Middle East
    10:00am to 6:00pm

    U.K
    07:00am to 3:00pm

    U.S.A
    2:00am to 10:00am

    South Africa
    8:00am to 4:00pm

    Singapore
    2:00pm to 10:00pm

    You can reach out to the customer experience via live chat at https://www.clesta.co or by email at info@clesta.co, 7 days a week.

  • How does the trial work?

    See the process

  • What details should my design request involve?

    Details such as size, format (digital or print), intention, preferred colours, text copy and designs that are inspiring should be covered each time for the best results. Revisions will be fewer, if your request is more descriptive.

  • How do I submit and manage my requests

    You can make requests through email at request@clesta.co. For your more information kindly follow the below explainer video.

    See the process

  • How long do request take to complete

    Generally, you will get minimum 1-3 designs per business day, to review. This applies to, Social media posts, Web banners, Single-sided Print Designs.

    If you have any complicated design requests, you will be notified about the duration to complete it. The more we work together, the better we know your brand and your vision. The process of review and revision will get much faster. Just by paying our flat monthly fee, you will get unlimited design projects completed for your business.

  • How do I get revisions done?

    Your dedicated design team will take care of your design, from initial draft to final product and all the revisions you need. Just let them know the details of the revisions required, via email or live chat.

  • How do I deal with the time-sensitive request?

    If you have especially a time-sensitive request, you can inform about it while submitting the details of the request. We will be doing our best to boost it up in the queue. And we also advise you about the delivery time.

  • How many requests can be submitted at a time?

    You can submit an endless number of requests at a time. Your dedicated project manager reviews them to make sure, we have all the required details. Then he assigns them to your design team. Automatically your requests get completed based on your submission order.

    But in case if you ever want to change your order or prioritize your task, you can easily do so just by letting the Project Manager know about your preferences.

    We know it. Sometimes there will be a change in deadlines and priorities shift. So, we are here for you to help you meet your priorities by being as flexible as possible.

  • Can I request for more than one brand?

    Yes !! you can submit an unlimited number of requests. It is our pleasure to help you with as many designs as you wish.

  • Can I know more about your team and your location?

    Clesta's HQ is in Musaffah, Shabiya – 10, Abudhabi, U.A.E.

    Our design team is full-time Clesta employees, who work in different time zones remotely. We ensure to give a timely response to our clients' inquiries. We work on fulfilling their design requests as quickly as they need.

    Clesta neither outsources work nor works with any freelancers. We are aimed at providing high-quality designs to our clients consistently. We believe in building a very strong team and create an environment for their better performance.

  • Is it hard to cancel my Subscription?

    Not at all! Clesta keeps things simple. Our clients are free from documentation or extensive process. Cancellation can be done anytime. Just log into your Clesta account, within a few clicks you can cancel your subscription.

    You can request help via the live chat at www.Clesta.co. And also request support from your dedicated project manager.

    You will have to go through only one question in this process. i.e., "What could we have done better?". We ask this because your feedback matters to us and we value it.